Privacy Policy

1. Data Controller

The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) and the Luxembourg law of 1 August 2018 on data protection is:

2. Data We Collect

When you use our contact form, we collect:

• Name
• Email address
• Phone number (optional)
• Company name (optional)
• Message content

When you visit our website, your browser transmits technical data (e.g. IP address, browser type, date and time of access). This data is used solely for the technical operation of the site and is not linked to other personal data.

3. Purpose of Processing

We process your data solely to handle your enquiry and communicate with you regarding our services. Your data will not be shared with third parties unless required for the performance of a contract or by law.

4. Legal Basis

Processing is based on Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in responding to enquiries).

5. Retention Period

Your personal data is stored only as long as necessary for the stated purpose or as required by legal retention obligations. Contact form submissions are deleted after processing, and no later than 3 years.

6. Your Rights

You have the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)

To exercise your rights, contact us at: info@aluglaswerk.group

7. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority. In Luxembourg, this is the Commission Nationale pour la Protection des Données (CNPD), 15, Boulevard du Jazz, L-4370 Belvaux — cnpd.public.lu